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4th Floor, Mafatlal House, Backbay Reclamation, Churchgate 400020 Mumbai IN
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4th Floor, Mafatlal House, Backbay Reclamation, Churchgate Mumbai, IN
+918792740014 //d2pyicwmjx3wii.cloudfront.net/s/5f36066677235fbeaa82ea61/636b9d2059c9609253b39838/webp/gsl_logo_480x213-480x480.png" [email protected]

FAQ'S

Q: What is Uniformjunction.com?
A: Uniformjunction.com is an exclusive online one-stop shop where you can browse and purchase all the school-related products & services like school uniforms, stationery items, footwear, bags, interview preparation, career guidance, and more. We are India’s largest marketplace catering to students with a wide range of online, offline, and in-class courses along with school-utilities.

Q: Does Uniformjunction.com have any physical stores?
A:
Currently, we sell our products only through our online platform. However, in future, we might launch our physical stores. We will update the locations of those on our ‘contact us’ page once they are in operation.

Q: How do I contact Uniformjunction.com for media-related queries?
A: You can send us an email at [email protected] for media-related queries and we will get back to you soon.

Q: How can I regenerate my password if I have forgotten it?
A: If you have forgotten your login password, please follow the steps mentioned below to regenerate your password:

  • Click on ‘forget your password link’.
  • Enter your registered email address.
  • On the forget your password page, click on ‘Send Reset Link’ button after you have entered your correct email ID.

For security reasons, we strongly recommend changing the new password immediately (go to ‘My Account’ after you’ve logged in).

Q: How to change my personal details / password?
A: Once you have logged in to the website, click on ‘My Account’. Then click on ‘My Details’. From here you’ll be able to update your personal details such as name, address, email and password.

Q: How to view my previous orders?
A: Once you have logged in to the website, click on ‘My Account’. Then click on ‘My Orders’. Here you can see your previous orders.

Q: How many days my order will be delivered?
A: Once your order is processed & shipped, it should take around 4-5 working days for the delivery.

Q: How to find and order school uniform for my school?
A: Searching for your school uniform has never been this easy. Follow these simple steps to find and order your school uniform:

  • Click on ‘Shop By School’ link on the homepage of the website -- https://www.uniformjunction.com/.
  • From the list of schools displayed, click on your school name.
  • Browse and select the items you would like to purchase.
  • You can also go to the search bar and enter your school name in the search box.
  • When your school name appears or when you see the items of your school, click on the school uniform you would like to purchase.
  • Select the colour and size of the product as required.  
  • Add the product to your cart.
  • Click on ‘continue shopping’ to select another item.
  • Once you have selected all the items and added them to the cart, click ‘Proceed to Checkout’. (If you are a new user, you will be asked to register and set-up your account by entering your details. If you are an existing user or already registered user, you can login using your email address and password.)
  • Enter your delivery address and make payment on the payment section.

Once your order is processed & shipped, it should take around 4-5 working days for the delivery.

Q: What if my school is not listed or if I am not able to find my school on the website?
A: Please use the information on the contact us page and get in touch with us with your query. You can also fill out the Contact Us Form on the same page to send in your queries. We assure you that our team will do its best to help you ASAP.

Q: Does Uniformjunction.com ship outside India?
A: Currently, we support deliveries only in India.

Q: Are there any delivery charges?
A: Yes, the delivery charges start from ₹ 99 as per your order.

Q: What payments options are available on the Uniformjunction.com?
A: You can pay by debit cards, credit cards, net banking, wallets, and other popular payment options. These options can be viewed on the payments page. If you still prefer the good old payment by cash method, then we also provide COD (Cash On Delivery) facility.

Q: What is the minimum order value?
A: There is no minimum order value.

Q: Does Uniformjunction.com have order returns & exchange policy?
A: Yes, please read our returns & exchange policy for detailed information.

Thanks,
Team Uniform Junction